Help Centre

Frequently Asked Questions.

Answers to common questions about The CFD trading, platforms, account security and getting started.

15
Questions
4
Categories
Live
Support
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General
5 questions
Q1

What types of securities can I trade on The CFD ?

The CFD provides numerous types of securities including Forex, precious metals, energy, indices and shares. You can reach various global markets from a single platform, enhancing flexibility and strategic investment options.

Q3

What are the advantages of using mobile apps for trading?

Through The CFD 's mobile trading application, you can trade from any location on any device, enabling you to respond quickly to market changes. The app provides real-time price updates, secure login, a simple interface, and all essential trading tools — perfect for busy traders who want to stay dynamic without compromising on security or control.

Q4

Can I trade forex on the The CFD platform?

Yes. The CFD offers extensive Forex trading with more than 30 currency pairs, ranging from major, minor and exotic pairs.

Q5

What makes The CFD stand out as a trading platform?

With tight spreads, ultra-fast execution (sub-30ms), and full support across all devices via MetaTrader 4 and 5, The CFD caters to both novice and advanced traders. Our secure client fund management and broad asset range — Forex, indices, commodities, crypto — makes us one of the leading platforms in our space.

Q9

How do I open a trading account with The CFD ?

Visit our website, complete the registration form, and submit your identity documents for verification. Once verified, fund your account and you can immediately access the trading platform, choose your instruments, and begin trading with full support from our team.

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Security & Funds
2 questions
Q2

How does The CFD ensure the security of my investments?

The CFD adheres to strict regulatory requirements. Client funds are held with Tier-1 banks in fully segregated accounts, completely separate from the company's operational capital. Negative balance protection is applied to every account, ensuring you can never lose more than you deposit.

Q10

What are the key benefits of trading Forex with The CFD ?

Trading with The CFD gives you competitive spreads, advanced trading platforms (MT4 & MT5), robust security with segregated funds, and 24/5 customer support. We also provide educational resources, market insights, and tools tailored for traders of all levels.

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Forex Trading
4 questions
Q6

What is Forex trading and how does it work?

Forex trading involves buying and selling currencies on a global market to profit from fluctuating exchange rates. Traders speculate on price movements between currency pairs, aiming to buy low and sell high. The Forex market operates 24/5, providing flexibility across all major financial centres worldwide.

Q7

What types of currency pairs can I trade with The CFD ?

You can trade major, minor, and exotic currency pairs. Majors involve currencies like USD, EUR, JPY, and GBP. Minors exclude USD but include popular pairs such as EUR/GBP. Exotics combine one major currency with a lesser-traded currency, offering unique but higher-risk trading opportunities.

Q8

What are Majors, Minors, and Exotics in Forex trading?

Majors are the most traded pairs, always involving the USD — such as EUR/USD. Minors exclude the USD but feature other prominent currencies like EUR/GBP. Exotics involve a major currency paired with a lesser-traded one, like USD/TRY — offering higher potential reward at higher risk.

Q10

What does the 24/5 Forex market mean for traders?

The Forex market is open 24 hours a day, five days a week — from Sunday evening through to Friday night. This means you can trade at almost any time that suits you, reacting to news and events as they happen, regardless of your timezone.

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Platform & MT5
5 questions
Q11

What makes MetaTrader 5 (MT5) different from other trading platforms?

MT5 stands apart with multi-asset support (Forex, stocks, futures, CFDs), advanced charting tools, and full compatibility with automated trading via Expert Advisors (EAs). It also supports more order types than MT4 and features an integrated economic calendar and built-in market depth display.

Q12

How do I start trading Forex, Stocks and Futures on The CFD MT5?

Open an account with The CFD , download the MT5 platform (desktop or mobile), fund your account, then select your preferred instruments — Forex, stocks, or futures — from the market watch panel and place your first trade.

Q13

What are the key features of the The CFD MT5 platform?

The CFD MT5 offers multi-asset trading across Forex, indices, and commodities; advanced charts with 21 timeframes and 80+ indicators; full algorithmic trading via Expert Advisors; multiple order types (market, limit, stop, trailing); and a built-in economic calendar. Everything you need in one platform.

Q14

Can I use The CFD MT5 on both desktop and mobile devices?

Yes. MT5 is fully compatible with Windows, macOS, iOS, and Android. Your account syncs seamlessly across all devices, so you can monitor positions, manage trades, and analyse markets whether you're at your desk or on the move.

Q15

How can I access advanced technical analysis tools on The CFD MT5?

MT5 includes over 80 built-in technical indicators, Fibonacci retracement tools, trend lines, oscillators, and 21 chart timeframes accessible directly within the platform. You can also download custom indicators from the MQL5 marketplace and apply them to any chart with a single click.

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